If you take out your current pair of orthotics and you can flex the arch of the orthotic with your hand, then we would consider that to be a bad pair of orthotics. The only instance when an orthotic is supposed to be flexible is in cases when we are trying to accommodate for foot deformities such as advance arthritis. The majority of our orthotics are made of a semi-rigid shell which are not flexible and thus will give the proper support which will relieve your foot pain.